Terms and Conditions
Last Updated: 03/2025.
Welcome to NeugenAI (the "Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website [www.neugenai.uk] (the "Site") and any related services, products, or content (collectively, the "Services"). By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree with any of the Terms, please do not use the Site or Services.
1. Definitions
- User or You refers to any person or entity that accesses or uses the Site or Services.
- Services refers to the AI-based applications, software, tools, and products developed by NeugenAI, including but not limited to any demos, trials, and solutions.
2. Acceptance of Terms
By accessing or using the Site or Services, you represent and warrant that you have the legal authority to agree to these Terms. If you are using the Site or Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
3. Use of Services
License Grant: NeugenAI grants you a non-exclusive, non-transferable, and limited license to access and use the Site and Services solely for personal, non-commercial purposes, subject to these Terms.
Prohibited Activities: You agree not to use the Site or Services for any unlawful purpose or to infringe upon the rights of NeugenAI or any third parties. Prohibited activities include, but are not limited to:
- Using the Site or Services for fraudulent purposes.
- Interfering with the operation of the Site or Services.
- Uploading or distributing harmful or unlawful content.
4. Account Registration
To use certain features of the Site or Services, you may need to register for an account. You agree to provide accurate and up-to-date information during the registration process and to maintain the confidentiality of your account credentials. You are responsible for all activities that occur under your account.
5. Payment Terms
For certain paid Services, you agree to pay all applicable fees as specified on the Site. Payment terms will be outlined clearly at the point of purchase, and payments must be made in accordance with the pricing and billing terms set forth by NeugenAI.
6. Privacy and Data Protection
NeugenAI respects your privacy and is committed to protecting your personal data. Please refer to our Privacy Policy for more information on how we collect, use, and protect your personal data. By using the Site and Services, you consent to our data practices as described in the Privacy Policy.
7. Intellectual Property
Ownership: All content, materials, software, and intellectual property provided on the Site or in connection with the Services, including AI models, algorithms, designs, and documentation, are the property of NeugenAI and are protected by intellectual property laws. License Limitations: You may not reverse engineer, decompile, or disassemble any part of the Services or use the intellectual property provided by NeugenAI in any manner that is not expressly permitted under these Terms.
8. Disclaimers
No Warranties: The Site and Services are provided "as is" and "as available" without any representations or warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. Accuracy of Information: While we strive to provide accurate and up-to-date information, NeugenAI does not guarantee that the content on the Site is free from errors or omissions.
9. Limitation of Liability
To the fullest extent permitted by law, NeugenAI shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services, including but not limited to loss of data, revenue, or profits, even if NeugenAI has been advised of the possibility of such damages.
10. Indemnity
You agree to indemnify, defend, and hold harmless NeugenAI and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including legal fees) arising out of or in connection with your use of the Site or Services, your violation of these Terms, or your infringement of any intellectual property or other rights of a third party.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Changes to These Terms
NeugenAI reserves the right to modify or update these Terms at any time, and such changes will be effective upon posting on the Site. We encourage you to review these Terms periodically. By continuing to access or use the Site or Services after any changes are made, you accept those changes.
13. Termination
NeugenAI may suspend or terminate your access to the Site or Services at any time, without notice, for violation of these Terms or for any other reason at its sole discretion.
14. Contact Information
If you have any questions about these Terms, please contact us at:
NeugenAI
71-75 Shelton Street, Covent Garden,
WC2H 9JQ, London,
United Kingdom
Email: hr@neugenai.uk
Phone: +44 7868334645
15. Miscellaneous
Entire Agreement: These Terms constitute the entire agreement between you and NeugenAI regarding the use of the Site and Services. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect. By using the Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
